Privacy-Policy

PRIVACY POLICY

The Crafters Roadshow is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us; that's all. The Crafters Roadshow uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from The Crafters Roadshow only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Lead Enquiries and Contact Forms

When you complete a contact form, booking enquiry form, or Meta/Facebook lead form for The Crafters Roadshow, we may collect your name, email address, phone number, business name, product information, event preferences, and any details you choose to provide.

We use this information to respond to your enquiry, send you relevant event details, assess whether your business may be suitable for a Makers Showcase, arrange venue approval where required, and follow up about current or future opportunities with The Crafters Roadshow.

We do not sell, swap, or pass your personal details to unrelated third parties.

Where venue approval is required, we may share relevant business information, product images, setup images, and business descriptions with the venue or centre management for approval purposes.

We may contact you by email, phone, text message, or social media message in relation to your enquiry.

You can ask us to update or remove your details at any time by contacting info@thecraftersroadshow.com.